Privacy Policy

Last updated: February 7, 2026

1. Introduction

Welcome to ClawCloud ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name, and authentication credentials when you sign up through Google
  • Payment Information: Billing details processed securely through our payment provider
  • Communication Data: Messages and interactions with your OpenClaw instance

2.2 Automatically Collected Information

  • Usage Data: How you interact with our service, features used, and time spent
  • Device Information: Browser type, IP address, operating system, and device identifiers
  • Cookies: We use cookies and similar technologies to enhance your experience

3. How We Use Your Information

We use your information to:

  • Provide and maintain the ClawCloud service
  • Process your subscription and payments
  • Deploy and manage your OpenClaw instance
  • Send service updates and administrative messages
  • Improve our service and develop new features
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service Providers: Third-party vendors who help us operate our service (hosting, payment processing, analytics)
  • Legal Requirements: When required by law, legal process, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Secure cloud infrastructure

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your data
  • Export: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@clawcloud.net

7. Data Retention

We retain your personal data for as long as necessary to provide our service and comply with legal obligations. When you delete your account, we will delete or anonymize your data within 30 days, except where we are required to retain it by law.

8. Third-Party Services

Our service integrates with third-party platforms:

  • Telegram: Your Telegram integration is subject to Telegram's privacy policy
  • OpenAI/Anthropic: API usage is subject to their respective terms
  • Google Authentication: Sign-in data is processed according to Google's privacy policy

9. Cookies and Tracking

We use cookies and similar technologies for:

  • Essential functionality (required for the service to work)
  • Analytics (Google Analytics to understand usage patterns)
  • Preferences (remembering your settings)

You can control cookies through your browser settings.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

ClawCloud is not intended for users under 18 years of age. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through the service.

13. Contact Us

If you have questions about this privacy policy, please contact us: